Pivot is the best way to save money on furniture by saving the environment.

As the largest furniture circular economy in Canada, Pivot is advancing the future of how Canadians furnish their spaces.

The way expensive furniture is now commonly built creates millions of tons of furniture that end up in landfills every year. You and future generations pay for the cost of this. By using advanced technology and high quality materials, Pivot is able to reverse this trend. Our circular technology recovers 90% of our furniture’s raw materials, reducing waste and logistic cost. The planet gets less waste, operations remain local and you get new furniture with fantastic payment options.

Most customers choose our “Better than New” condition which is made out of materials that have been reclaimed by our advanced technology.

We only accept payment through major credit cards such as American Express, Mastercard, and Visa.

All items are final sale and subject to the terms outlined in our Liquidation Sale Policy. Your satisfaction is important to us—if the condition is not as described, please contact us within 24 hours of pickup and our Customer Service Team will assist you.

Assembly instructions for your products are available in your account under Products / Instructions.

Billing starts at the time of checkout to reserve your items for pickup. A hold is placed on the card upon checkout, and the card is charged when you confirm a pickup time. If an order is canceled within 5 days or before a scheduled pickup time has been confirmed, the hold will be dropped from your financial statement as if it never happened.

For items purchased through monthly installments, the payment amount is based on the purchase price divided evenly over your term length. Monthly installments remain the same throughout the term.

You will be contacted by our customer care team within one business day to schedule your pickup from our Saskatoon warehouse.

Unlike when you buy furniture, you no longer have to wait forever for your furniture to arrive. Most of our orders are ready within a week of ordering.

Your furniture comes disassembled, without any boxes or packaging. Ensure you have a safe and secure way to transport the pieces. We also recommend bringing moving blankets to help keep everything protected during transport.

You can reschedule, cancel or make changes to your order for free within 24hrs of receiving your pickup time confirmation. Changes and cancellations can also be made up to 2 weeks before the pickup for no charge.

If you need to make a change within 2 weeks of the pickup and after 24hrs of your confirmation, you can do so for a fee equivalent to 1x the monthly payment.

During the checkout process, you can request a date for your pickup that we will do our best to accommodate. Once the order is submitted a member of our customer care team will reach out within one business day to schedule your pickup.

We cannot guarantee the availability of all replacement parts. Our parts inventory is extremely limited, and stock may be unavailable due to product age or liquidation. If the necessary parts are no longer in our warehouse, we may not be able to complete the repair.

All Pivot furnishings are designed with advanced manufacturing technology that allows reclamation and repairs at a fraction of the cost of traditional old furniture.

You pay for any replacement parts your items may need. Some examples of replacement part costs are provided below.